Source: OJ L, 2023/2854, 22.12.2023

Artikel 26 Informationsskyldighet för leverantörer av databehandlingstjänster

Summary What does Article 26 of the Data act regulation say?

This short but practical article sits within the broader framework on switching between data processing services and places a transparency obligation on providers.

It requires providers to equip their customers with the information needed to understand how switching and porting works in practice, and to point them to a live online register detailing the technical formats and standards applicable to their exportable data.

It complements the contractual requirements set out in Article 25 by ensuring customers have access to the operational detail that makes those contractual rights meaningful.

Important points:

Providers of data processing services are required to supply customers with information on switching and porting procedures, including known methods, formats, restrictions, and technical limitations.
Providers of data processing services must maintain and reference an up-to-date online register covering data structures, formats, standards, and open interoperability specifications for exportable data.
The exportable data referenced in the register links directly to the categories defined in Article 25(2), point (e), tying this disclosure obligation to the broader switching framework.

Springlex's summary of the article is a reading aid, not a substitute for the legal text.

Leverantören av databehandlingstjänster ska förse kunden med

information om tillgängliga förfaranden för byte och portering till databehandlingstjänsten, inbegripet information om tillgängliga metoder och format för byten och portering samt tekniska och andra begränsningar som leverantören av databehandlingstjänster känner till,
en hänvisning till ett uppdaterat onlineregister som sköts av leverantören av databehandlingstjänster, med uppgifter om alla datastrukturer och dataformat samt relevanta standarder och öppna interoperabilitetsspecifikationer i vilka de exporterbara data som avses i artikel 25.2 e är tillgängliga.

Table of contents

Springlex and this text is meant purely as a documentation tool and has no legal effect. No liability is assumed for its content. The authentic version of this act is the one published in the Official Journal of the European Union.