Source: OJ L, 2024/607, 16.2.2024

Article 8 Responsabilités des administrateurs d’AGORA

Summary What does Article 8 of the Information sharing system say?

This article defines the core responsibilities of AGORA administrators, a role introduced in earlier articles where Digital Services Coordinators, the Commission, and the Board are each required to appoint at least one.

It sets out what those administrators are actually expected to do once appointed, covering user management, liaison with the Commission, and operational support.

Important points:

AGORA administrators are responsible for managing user access, including both granting and revoking it.
AGORA administrators act as the main contact point for the Commission on all AGORA-related issues, including data protection matters.
AGORA administrators must provide training, technical assistance, and helpdesk support to the AGORA users registered under them.

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Les administrateurs d’AGORA sont chargés:

d’enregistrer les utilisateurs d’AGORA, ainsi que d’octroyer et de retirer les accès à AGORA;
d’agir en tant que principal point de contact pour la Commission pour les questions relatives à AGORA, y compris en fournissant des informations sur les aspects liés à la protection des données à caractère personnel conformément au présent règlement, au règlement (UE) 2016/679 et au règlement (UE) 2018/1725;
de fournir des connaissances, des formations et un soutien, y compris une assistance technique et un service d’assistance, aux utilisateurs d’AGORA qu’ils ont enregistrés;
de faire en sorte que les acteurs d’AGORA fournissent avec efficacité des réponses adéquates.

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