Article 11 Détection d’informations manquantes sur le donneur d’ordre ou le bénéficiaire de fonds

This article sits alongside Article 7 (which covers the same detection obligations for the payee's payment service provider) but applies specifically to intermediary payment service providers — those who sit in the middle of a transfer chain rather than acting directly for the payer or payee.

It requires intermediaries to put in place procedures to check two things: first, that the payer and payee information fields in the messaging or payment settlement system have been filled in correctly using admissible characters; and second, that the required information is not missing altogether.

The level of information that must be present varies depending on whether the payment service providers at either end of the chain are established inside or outside the Union, with fuller information requirements applying to cross-border scenarios.

Important points:

• Implement effective detection procedures to identify both incorrectly formatted and missing payer and payee information on transfers you receive and transmit.
• The required information standard differs based on geography: transfers where both originating and receiving payment service providers are within the Union are held to the standard set out in Article 5, while those involving a party outside the Union must meet the fuller requirements of Article 4.
• The same detection obligations apply to batch file transfers where the payer's or payee's payment service provider is established outside the Union.