Source: OJ L 277, 27/10/2022, p. 1–102Current language: EN
- Digital services act
Basic legislative acts
- DSA regulation
Article 28 Online protection of minors
Summary What does Article 28 of the DSA regulation say?
This article places specific obligations on providers of online platforms that are accessible to minors, requiring them to ensure a high level of privacy, safety, and security for those users.
It also introduces a targeted restriction on advertising, prohibiting profiling-based ads when the platform is aware that the recipient is a minor.
Notably, the article includes a safeguard to prevent the rules from becoming self-defeating: platforms cannot be forced to collect more personal data just to determine whether a user is a minor.
The Commission retains the ability to issue guidance to help platforms apply these protections in practice.
Important points:
- Providers of online platforms accessible to minors must put in place appropriate and proportionate measures to ensure a high level of privacy, safety, and security for those users.
- Do not present profiling-based advertisements to any recipient of the service when you are aware with reasonable certainty that they are a minor.
- Compliance with this article does not require you to process additional personal data solely to assess whether a recipient is a minor.
Springlex's summary of the article is a reading aid, not a substitute for the legal text.
Providers of online platforms accessible to minors shall put in place appropriate and proportionate measures to ensure a high level of privacy, safety, and security of minors, on their service.
Providers of online platform shall not present advertisements on their interface based on profiling as defined in Article 4, point (4), of Regulation (EU) 2016/679 using personal data of the recipient of the service when they are aware with reasonable certainty that the recipient of the service is a minor.
Compliance with the obligations set out in this Article shall not oblige providers of online platforms to process additional personal data in order to assess whether the recipient of the service is a minor.
The Commission, after consulting the Board, may issue guidelines to assist providers of online platforms in the application of paragraph 1.
Relevant recitals
Recital 71 Protection of minors using online platforms
The protection of minors is an important policy objective of the Union. An online platform can be considered to be accessible to minors when its terms and conditions permit minors to use the service, when its service is directed at or predominantly used by minors, or where the provider is otherwise aware that some of the recipients of its service are minors, for example because it already processes personal data of the recipients of its service revealing their age for other purposes. Providers of online platforms used by minors should take appropriate and proportionate measures to protect minors, for example by designing their online interfaces or parts thereof with the highest level of privacy, safety and security for minors by default where appropriate or adopting standards for protection of minors, or participating in codes of conduct for protecting minors. They should consider best practices and available guidance, such as that provided by the communication of the Commission on A Digital Decade for children and youth: the new European strategy for a better internet for kids (BIK+). Providers of online platforms should not present advertisements based on profiling using personal data of the recipient of the service when they are aware with reasonable certainty that the recipient of the service is a minor. In accordance with Regulation (EU) 2016/679, notably the principle of data minimisation as provided for in Article 5(1), point (c), thereof, this prohibition should not lead the provider of the online platform to maintain, acquire or process more personal data than it already has in order to assess if the recipient of the service is a minor. Thus, this obligation should not incentivize providers of online platforms to collect the age of the recipient of the service prior to their use. It should be without prejudice to Union law on protection of personal data.
Springlex and this text is meant purely as a documentation tool and has no legal effect. No liability is assumed for its content. The authentic version of this act is the one published in the Official Journal of the European Union.
Definition
recipient of the service
Definition
online interface
Definition
information society service
Definition
terms and conditions
Definition
intermediary service
- a ‘mere conduit’ service, consisting of the transmission in a communication network of information provided by a recipient of the service, or the provision of access to a communication network;
- a ‘caching’ service, consisting of the transmission in a communication network of information provided by a recipient of the service, involving the automatic, intermediate and temporary storage of that information, performed for the sole purpose of making more efficient the information's onward transmission to other recipients upon their request;
- a ‘hosting’ service, consisting of the storage of information provided by, and at the request of, a recipient of the service;
Definition
advertisement
Definition
online platform