Article 20 Minimum information to identify the purpose and intended nature of the business relationship or occasional transaction in low-risk situations

This is a draft act

This text has been parsed from the AMLA final report draft as published on 30 September 2026. While we run a suite of validations, the automated parsing can result in errors. Also, before it is finally adopted by the Commission, its wording, numbering and references may change, and entire articles might be removed or added.

Earlier drafts: AMLA consultation paper draft (9 February 2026)

Summary What does Article 20 of the RTS on customer due diligence say?

This article sets out the minimum understanding obliged entities must achieve when applying simplified due diligence measures, as permitted under Article 33(1), point (c), of Regulation (EU) 2024/1624.

Rather than prescribing a rigid checklist, it establishes a floor of knowledge — covering the customer's intended use of products or services, the estimated transaction value, and the customer's business activity or occupation — that obliged entities must reach through risk-sensitive measures before simplified due diligence can be applied.

Important points:

Apply risk-sensitive measures to understand at least the customer's intended product/service use, estimated transaction value, and business activity or occupation before using simplified due diligence.
The required information can be gathered from the customer, other sources, or inferred directly from the product or service itself.
This article operates as a condition tied to Article 33(1), point (c), of Regulation (EU) 2024/1624 — simplified due diligence is only available where obliged entities can demonstrate this baseline understanding.

Springlex's summary of the article is a reading aid, not a substitute for the legal text.

1. In order to apply simplified due diligence measures pursuant to Article 33(1), point (c), of Regulation (EU) 2024/1624, obliged entities shall take risk-sensitive measures to ensure they understand at least the following:
  1. the intended use of the products or services requested by the customer;
  2. where applicable, the estimated value of transactions during the business relationship or of the occasional transaction;
  3. the business activity or occupation of the customer.
1. The information referred to in paragraph 1 may be obtained from the customer or other sources or inferred from the product or service.

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Article 20 Minimum information to identify the purpose and intended nature of the business relationship or occasional transaction in low-risk situations

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